It has come to my attention that sometimes HCT Administrative appointments are posted to your outlook without an email reminder. The default for outlook is 15 minutes, in which case you might not know about an appointment put in by someone else until you've missed it. If you do not generally use outlook for your calendar then changing the settings to one day will help you avoid a meeting at HCT without effecting the way you use outlook for email etc...
follow this link to adjust the default reminder time to one day.
LINK